This will only be necessary in a few cases. For larger projects, we are happy to provide on-site consultation. In most cases, we determine your needs simply using a calculation module. The first step is our "Individual Acoustic Calculation". Here, the current situation is documented, and an initial calculation of the required sound-absorbing elements is made. In the second step, "Design Concepts", we can create a visualization for your project upon request.

Yes, we offer a professional assembly service upon request. To optimally plan the on-site assembly, we kindly ask you to fill out our assembly checklist and send it to us. Our team will then create a customized offer for the implementation.

Production times vary from 10 days for individual printing, depending on the degree of customization, to 3 weeks for frames in special colors or custom shapes.
Therefore, we ask for your understanding that we cannot make a binding statement here. However, your question will be answered quickly by our sales team.

Simply call us at Tel. 06181/6716-0 or write to us at info@primex-world.com.
Another option is to book an appointment for an individual consultation via calendly.

To fully utilize your warranty claims, professional installation is essential. We therefore recommend our professional installation service or execution by a qualified specialist company. Please note that damages resulting from faulty installation are not covered by the warranty.

To ensure your design can be produced in optimal quality, we provide detailed instructions in the Downloads section > Print Data Information. There you will find information on file formats, resolution, layout templates, and data upload. Our specialist department carefully checks your data and will contact you if any adjustments are necessary.

Yes, our products can be realized in many special shapes:
Shapes – Textile architecture: Round elements, curved frames, light walls and more – are our specialty – perfectly adapted to your architecture. We can also construct and realize geometric spatial elements from surface elements using our frame systems. Our in-house technical department works with CAD and 3D models – individual concepts are our specialty.
Lighting technology with special requirements: We offer LED solutions adapted to the application case with manually or automatically dimmable lighting, e.g., DALI or Casambi. For lighting with a variable light color in connection with Human Centric Lighting (HCL), Tuneable White is used; for colored lighting, RGB lighting. In general, we take into account your requirements for luminous flux (lumens), light color (Kelvin), color rendering index (CRI, Ra), etc.

Yes, absolutely. We coat our aluminum profiles in your individual RAL color upon request – matching your corporate design or project concept. Choose from all RAL shades from IGP or Tiger, either matt, metallic, or fine-textured. This way, your frame gets exactly the look that suits your appearance.